Terms of Service

1. Parties and definitions

These Terms of Service govern the provision of software development services by:

• IT D300 Service SIA ("we", "us", the "Provider"), Reg. No. 40203771659, Raiņa iela 9B - 17, Rēzekne, LV-4601, Latvia, represented by board member Vasilijs Marcinkevičs;
• to the natural or legal person ordering the services ("you", the "Client").

"Services" means the development work described on this website and confirmed in a written quote. "Deliverables" means the source code, configuration and documentation produced for you. "Project" means a specific engagement agreed between the parties.

2. Services and prices

We currently provide three services, with the following starting prices:

• Landing Pages — from 700 EUR
• E-Commerce Solutions — from 1 000 EUR
• SaaS & Subscription Platforms — from 1 500 EUR

Prices shown on this website are starting prices for the scope described on each service page. They are an invitation to request a quote, not a binding public offer. The final price for your Project is the one stated in the written quote you accept.

IT D300 Service SIA is not registered in the VAT payers' register. Invoices are therefore issued with 0 % VAT, and VAT is not added to the amounts above. Should our VAT status change, you will be informed before any affected invoice is issued.

3. Quotes and orders

• You describe the Project; we respond with a written quote setting out scope, price and an indicative timeline.
• A quote is valid for 30 days unless it states otherwise.
• A contract is formed when you accept the quote in writing, including by email. Work begins after acceptance.
• Anything not listed in the accepted scope is not included. Additional work is quoted separately and only begins once you approve it — we do not add unrequested items to an invoice.

4. Client obligations

To let us deliver on time, you agree to:

• Provide the materials the Project needs — design mockups, texts, images, product data, brand assets — in a usable format.
• Provide timely access to any systems we must integrate with, such as a CRM, ERP, payment provider or existing hosting.
• Nominate one person authorised to approve decisions, and respond to questions and review requests within a reasonable time.
• Confirm that you hold the necessary rights to all materials you supply, and that their use does not infringe third-party rights.

Delays caused by missing materials, missing access or late feedback extend the delivery timeline accordingly and are not our responsibility.

5. Payment

• Payment is made by bank transfer against an invoice issued by IT D300 Service SIA.
• The standard payment term is 5 (five) days from the invoice date, unless a different term is stated in the quote.
• Invoices are prepared electronically and are valid without a signature.
• For larger Projects we may invoice in stages — for example an advance on acceptance and the balance on delivery. Any such schedule is set out in the quote.
• Bank details: AS «SEB banka», SWIFT/BIC UNLALV2X, IBAN LV71 UNLA 6886 3257 6930 8.

If an invoice is not paid by its due date, we may suspend work and withhold handover of the Deliverables until payment is received. Statutory late payment interest may be applied in accordance with Latvian law.

6. Care plans (one-time purchases)

A Care Plan is an optional, prepaid support plan for a website or application we have delivered — or, by written agreement, one built by someone else. The three tiers (Basic, Pro and VIP) and what each includes are published on the home page; the version published on the day you order applies.

• Periods and price. A Care Plan is bought for a period of one (1), three (3) or twelve (12) months and is paid in advance for the whole period, by card through our payment page at checkout.itd300service.com (card processing by Stripe). Prices exclude VAT; IT D300 Service SIA is not registered for VAT, so no VAT is added.
• Start. The plan starts on the day the payment is received. We confirm the scope by email within one business day.
• No automatic renewal. A plan is a one-time payment for the period chosen. Nothing is charged again automatically; to continue, you buy the next period yourself. We send a reminder before the current period ends.
• Cancellation. You may stop at any time by not buying a further period, or by writing to info@itd300service.com. The plan stays active until the end of the period already paid for.
• Refunds. If you cancel within fourteen (14) days of the first payment on a new plan and no support work has been requested, that payment is refunded in full. Otherwise payments for a period that has started are not refunded — except where we have failed to provide the plan and cannot remedy it within a reasonable time, in which case we refund the unused part of the period pro rata.
• What a plan does not cover. New features, redesigns and any work outside the published plan description are quoted separately as a project. Third-party costs — hosting, domains, paid APIs — are paid by you directly to the supplier.
• Changes. We may change plan prices or contents with at least thirty (30) days’ notice by email. Changes apply to periods bought after that notice.

7. Delivery and acceptance

• We notify you when the Project is ready for review, normally on a preview URL.
• You then have 7 days to review the work and report, in writing, anything that does not match the agreed scope.
• We correct in-scope defects at no additional cost.
• If no written objection is received within 7 days, or if you put the Deliverables into commercial use, the work is deemed accepted.

Requests that go beyond the agreed scope are handled as additional work under clause 3.

8. Ownership of the work

In detail:

• Upon receipt of full payment, all economic rights in the Deliverables created specifically for your Project transfer to you, to the extent permitted by the Copyright Law of the Republic of Latvia.
• Until full payment is received, we retain those rights and grant no licence to use the Deliverables in production.
• Third-party components — open-source libraries, frameworks, fonts, plugins — remain governed by their own licences. We will only use components whose licences permit your intended use, and we will tell you what they are.
• We retain the right to reuse general knowledge, techniques and non-client-specific building blocks developed in the course of our work.
• Unless you ask us in writing not to, we may name you as a client and show non-confidential screenshots of the delivered work as a portfolio reference.

9. Third-party services and fees

Projects usually depend on services provided by others — hosting, domain registration, payment gateways, carrier APIs, cloud platforms and email providers.

• These accounts are registered in your name, so you retain ownership and control of them.
• Their fees are paid by you directly to the provider and are not included in our prices.
• Our scope covers configuring and integrating them, not their availability. We are not liable for outages, price changes, policy changes or account suspensions by a third-party provider.

10. Warranty and defects

• We warrant that the Deliverables will materially conform to the agreed scope at the time of delivery.
• Defects reported in writing within 60 days of acceptance and caused by our work are corrected free of charge.
• The warranty does not cover: changes made by you or a third party after handover; failures of third-party services; changes in browsers, operating systems, APIs or provider requirements occurring after delivery; content or materials supplied by you; or use of the Deliverables outside their intended purpose.
• Ongoing maintenance, monitoring and updates are not included by default and can be arranged as a separate agreement.

11. Liability

• Our total aggregate liability arising out of or in connection with a Project is limited to the total amount actually paid by you for that Project.
• We are not liable for indirect or consequential loss, including lost profit, lost revenue, lost business opportunity, or loss or corruption of data, except where such loss is caused by our intent or gross negligence.
• Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Latvian law.
• You are responsible for maintaining backups of your own data and content after handover.

12. Confidentiality

Each party will keep confidential any non-public information received from the other in connection with a Project, and will use it only for the purpose of performing the contract. This obligation continues for 3 years after the Project ends. It does not apply to information that is public through no breach of these Terms, was already lawfully known, or must be disclosed by law.

Handling of personal data is described in our Privacy Policy.

13. Termination

• Either party may terminate a Project by written notice if the other commits a material breach and fails to remedy it within 14 days of being notified.
• If you terminate for convenience, work completed up to the termination date is invoiced on a pro-rata basis, and any advance already paid is set off against it.
• Rights in the Deliverables transfer only in respect of work that has been paid for in full.
• Clauses on ownership, confidentiality and liability survive termination.

14. Governing law and disputes

These Terms are governed by the law of the Republic of Latvia. The parties will first attempt to resolve any dispute through negotiation. If that fails within 30 days, the dispute is to be settled by the courts of the Republic of Latvia in accordance with Latvian law.

If you are a consumer rather than a business, this clause does not deprive you of the protection of mandatory consumer-protection provisions of the law of your country of residence, and you may also use the European Commission's online dispute resolution platform.

15. Changes to these Terms

We may update these Terms as our services develop. The version in force for your Project is the one published on this page at the time you accepted the quote. Changes are not applied retroactively to Projects already agreed.

16. Contact

• IT D300 Service SIA, Reg. No. 40203771659
• Raiņa iela 9B - 17, Rēzekne, LV-4601, Latvia
• Email: info@itd300service.com
• Phone: +371 28 348 547
• Board member: Vasilijs Marcinkevičs

Document 07 · Terms of Service · Version 1.1 · Effective 23 August 2026
Related: Privacy Policy · Cookies Policy